Our Reviews

Jacob and Chris were great to work with, quick, efficient, and good communication.

I'm unsure why you offer and advertise "GM Rewards Points," when customers are given reasons why they can't use them. I've earned about 28K points and had to pay $73 for an oil change yesterday. If you can't honor the points earned, I would not falsely advertise this "incentive." Not happy.

Booked an Oil Change online, the price shown online was not even close to what I was quoted at the dealership. When I asked how much it would be, the answer was ABOUT x amount of $$$, how is it ABOUT? Just give me a straight answer. I had a 15% off coupon that wasn't applied to the total, the math didn't add up, service rep admitted that he forgot to add it. Discount applied, but I can't read my receipt, math still didn't add up, but I let it go, I had other things/places to go that day.

It was a great experience. They really helped us.

Not much to really talk about.So ever since I bought my 2019 Silverado,2 months later I started having trouble with the transmission not shifting properly. when you would approach a stop light and it would start down shifting when it would get to low gear it would slam into that gear.Not every time but as it went on it would happen more often.So 4 trips to your dealership 1 to another Chevy dealership back to yours and finally the transmission mech agreed there was a problem and temp fixed it...lasted 4 months now my latest visit to you folks your answer to the problem was it will cost you $265 to recalibrate it and theres no guarantees it will take care of the problem. What ??? So further looking into this come to find out Chevy is aware that the 2019 transmissions are junk but not willing to fix the problem.I am being told that a 2018 or a 2020 trans won't work in my truck.Supposedly won't marry up.I find that VERY hard to believe the transmissions change that much in a yr. So I bought this truck and pd $60 some thousand dollars with you people and now I'm stuck with a vehicle that I will never be able to sell because of a faulty trans that Chevy won't stand behind.Very poor business in my opinion.S that was my experience .

brought truck in not expecting it to be done that day, since i did not have an appt, left there at 7:30 and Chris called at 8;40 and said truck was finished, what a great experience.

I was able to get a service appointment quickly. I conveniently dropped my truck before off before the dealership opened. Service was complete within Two hours. Great service and communication.

I always bring my vehicle here because I receive top-notch service.

We have been working with Dellenbach for years and years and as usual the service was exceptional! Our salesman was Eric Wendt, he has gone above and beyond with helping determine what model was best for us. Upon receiving the vehicle, we were very happy and thankful for his wise input. He even helped after the sale to learn all the new systems on the vehicle.

Cam Lampe and Wendy Lampe make the buying process so easy! We will never buy a car anyone else.

Though I didn’t buy the Corvette at their dealership, they still took care of my concerns and even went out of their way to get me taken care of and not have my wife come down from Wyoming to pick me up. Really appreciated!!!

Dellenbach Service was super helpful in a complete rebuild of my 2000 Corvette’d AC system. I was able to provide 90% of the parts required and Stuart put together an estimate that was spot on … including a radiator and water pump replacement. Really appreciate Dellenbach allowing me to provide my own parts to save some dollars on this expensive project. After 30 years with Dellenbach Service and Sales, I couldn’t be happier! Kudos to the mechanic as well.

Quick friendly service.

Quick and professional

Kody did a great job of helping us find the car we wanted, explaining everything we needed to know, and got us a great deal. Very satisfied!

Quick Service, excellent service writers and very helpful folks!

Everyone was so kind and helpful. I was extremely stressed about finding a new vehicle but everyone that helped me at the dealership helped me feel safe asking questions and I felt confident in my choice. Really enjoyed the experience!

I brought my car in for regular maintenance. Jacob went over the service details and then asked if I wanted to include the complimentary car wash. I was glad he did because my car needed it. I was very pleased with the service. All personnel were very courteous and professional.

Great service

Nice people, great service

Always great doing business with this dealership!

Everything seemed to go fine.

Pleasant ex

Service completed in the expected time slot.

Good service at a very nice price.

Short wait. Excellent service. Thanks

Excellent service

it was very busy so wendy lampe came up and had me put my info on a piece of paper and took my keys so i could get to work. exceptional service

Welcoming, friendly service. Done in good time. I wish I knew more about what kind of "overall checks" are done on my car - a list of what is reviewed/looked at.

Great service and short wait time. Very friendly staff.

they did a great job.

great service, great people

Great service as always! Thanks! :)

Steve and Brad were great. We had the purchase mostly worked out via email and then when I arrived everything was ready to go. I appreciate how easy this was.

Jacob was outstanding. He was attentive to my wishes and provided excellent service.

Convenient appointment, service performed quickly and competently.

Chris, our service advisor is one of the best efficient and knowledgeable. Thank you.

Performed service (driver side air bag recall) and returned vehicle on time as promised.

Appointment was on time and service completed to my satisfaction.

Friendly employee replaced the battery in the key fob for free. It doesn't get better than that.

The Volt tech was sick my first day in. However, the next day he was there, did a full diagnosis and the part came earlier than anticipated. He got all the work done on my car, gave me a rental for the day which was amazing. (My looks can be tricky cause I don’t dress like money) was very happy and they even topped fluids off to boot. Thanks guys for a phenomenal experience, beat mechanics I’ve ever been to.

I added a transmission inspection to the list online. When I arrived, they told me that the transmission guy was 10 days out. That’s fine, but it would have been nice to know ahead of time because now I have to make another appointment to go back and I live 30 minutes away. I was also never told that my oil change was finished and I had to call back at 4:45 to see if my truck was ready. No one responded to my text from the number that they sent me to text with questions. Usually I enjoy taking my truck here but this time it was a pretty frustrating experience

Jacob is an outstanding service writer. He energetic, engaged, and attentive.

Brought vehicle in for service and have the tailgate checked. The step down would not open. I showed the service writer what the problem was. I was notified the truck was ready for pickup. When I showed up I was told a rock was stuck and it shot across the shop. This pretty amazing, considering that was not the problem. In addition I have a $1500 body repair that I didn’t do. Pretty amazing I end up with a more expensive service than when I arrived. In addition besides this issue for me having to repair damage I didn’t do to my vehicle it took over two weeks to schedule. It maybe time to take my vehicle to another dealer to get service done on our vehicles. Have a great day. Mike

Very friendly people all around

We worked with Cody at the dealership. He was extremely helpful, and on point with the purchase. We all worked out a purchase price in which we all agreed.

Great service and did what we needed

Great experience every time I’m there.

Courteous and professional check in. Work done when promised.

Quick

Thanks Chris,

There was absolutely no communication. If we wanted any information we had to call in and was often on a long wait to them be told “we will look into things and get right back to you”, only to never receive a follow up. We were without a vehicle for two weeks with no offer of a rental and when we asked were again told “ we will look into options and get back to you”, never to get a call or vehicle. Bryan never returned calls and we then reached out to the manager, Matt, who helped for only a day. He provided an update but then he too didn’t continue to communicate. This experience not only was a high inconvenience but a financial burden from not having a second vehicle to supporting our household needs. Very disappointed in the your company’s customer service.

Chris, on the Service dept., was great as was Jacob. Got the work done on the truck quickly and to perfection.

Great service, but I was confused about the invoice total. When I made the appointment, my estimated charges were $49.68 (Change engine oil and filter $30.73, Rotate tires $18.95). However, my invoice total was $75.82.

Stewart was very responsive and made the process smooth and easy.

Everyone was friendly and helpful and very welcoming.

Great Work

Great

I have used Dellenbach Motors for service and repairs and have always had a very good experience. The service advisors are knowlegeable and communicative and the mechanics have been top notch.

Great service and fast. Bryan was knowledgeable and efficient. This is the best service I had at a Chevy dealership.

They take care of their customers

Work was done in timely fashion Thanks Stewart and Brian!

I think that I was treated by the finance and sales departments as they would want to be treated themselves. Thank you.

When it comes to the personal interaction with the employees I think anyone can beat Dellenbach Chevrolet. I am very disappointed in the customer services provided while you are waiting for the work to get done. Year after year, little things are being removed from the pleasant and outstanding wait time. I e. Friendly semi retired shuttle drivers Fresh fruit basket Comfortable bar chairs (1.5 hrs waiting for my oil change) A website Link for a timeline that doesn't get updated A full compliment of new inventory with all the colors and upgrade options in the showroom. LET'S GET BACK TO pre-Covid operations. I love to brag about my families Dealership 😉

I was very impressed with Michaela. She was quick and very professional. She explained everything bro me clearly. Thank you for such a nice experience.

Michaela wasn’t concerned about the trouble that I was having with my vehicle. She was more concerned about getting money from me when I had an extended warranty she claims she couldn’t find then charge me $600 instead of the 199 that she quoted me when I tried to talk to her and confront her about it she was very unprofessional and lacked customer service! I have never had such a horrible experience at Dellenbach Chevrolet. This was my dealership and after dealing with her, I am looking for somewhere else to go because I am not just a piggy bank. I am a person that has a life and a soul! And I have an extended Warranty that she didn’t want to honor! Then when I was going to pick up my vehicle, I came with my EV and there’s no courtesy charging at the store in which I bought the EV from! Not to mention that all the sales reps food and not over my wife and couldn’t keep their eyes to themselves like a bunch of old perverted men. I’m not sure what happened to the supervision and leadership that once was at this place, but it has went to the toilet with all the new changes.

Great customer service as always!!

Go back to the always car wash. Shouldn't have to ask for wash!

Had a great experience. The service writer did a good job and got out in the time frame he said he would.

Came in with a problem with the key system. Michala took care of me. Gave me options to get the problem looked into. I decided to leave the truck. Michala then got me transport home. Michala called later in the day to say the problem was fixed at no cost to me. Good stuff! Mechala was very professional and helpful

Work done was fine, I'm happy there. The overall experience was not good at all. I've had good experiences previously, so I'll chalk it up to a 1-off and hope for a better experience next time. If this had been my first time interacting with the dealership, I would definitely not be back based on how it went. Called on a Friday to set up an appointment. Called, because previously when I had set up an appointment online it was not in the system when I showed up. Was told "someone will book it" for the following Thursday. Didn't receive any confirmation, so I called on Tuesday. Was told the appointment didn't exist. Was told they could still get me in for the time on Thursday I was expecting. Got a confirmation after the call saying the appointment was for Friday instead, at a different time. Called in, it got moved to Thursday, for real. Got a confirmation. Thursday morning got an email that it was rescheduled by a half hour. Not a big deal, but handled strangely. Work was performed without contacting me. That was fine, since it was a simple hose reconnect and clearing of error codes I would have approved anyway, but again strangely handled. I've never had vehicle service performed where I was not contacted and at least told what was going on. Communicated by text as I drove to pick it up, just trying to get clarification on whether the check engine light issue was fully resolved. Got a response the next morning of "yes of course" which could be interpreted in a few different ways. All is well that ends well I guess.

Loved the service it was quick and I didn't have to wait long. Great friendly service.

What a wonderful experience. I was treated so well. Bryan was great!

Pretty upset with my service yesterday. They checked my cabin air filter (which I never have them replace) and they broke my glove box. It won’t stay shut anymore. I didn’t notice it until I got home and opened my glove box that afternoon and then it wouldn’t shut. I called to talk to someone and the lady put me on hold and just sent me to voicemail. Also, the last time I brought my car in, and PAID for a tire rotation, they never rotated my tires. They also moved my seat all over the place and didn’t bother putting it back, which is something they should not do to someone’s car when they are simply driving it just from a parking spot into the service bay. I’m pretty upset with how much the service department has gone downhill over the years. There’s no respect for other peoples property and the fact that they tried to cover up that they broke my glove box is infuriating and I would like this remedied ASAP

Micheala Garman was my Service Advisor and she did an excellent job taking care of me. She kept me informed concerning what was being done to my vehicle while it was being worked on. I appreciated her very much. All in all a very good experience at Dellenbach Motors with my Chevrolet. Thank you everyone!

Eric was more than helpful in getting my special requests accomplished while I was on vacation. Very professional

Service appointment was on time and work completed as promised.

Customer service was really good. They explain everything they had to be done to my vehicle.

Short wait and great service!

Mikaela was very helpful checking me in and did a good job with communication during my service. It was good to see Able back when I picked up my truck. Dellenbach has been very good to work with.

Excellent service.

I have a Bolt EV which I purchased from you. Maintenance is minimal and free involving tire rotation. I dealt with Abel and he was excellent: courteous, well informed and informed me of progress and finally when the car was ready; excellence all round.

Wow on time … didn’t have to wait for an hour and they were very nice … a change from the past

Stewart did a great job getting my car in and out in a timely manner! Thank you!!

Everything about my experience was great. Smooth drop off. Quick and responsive service. The convenience and generosity of the Lyft ride for vehicle pick up. Bryan was great in his communication.

Fast and efficient

I had made an appointment for 11:AM. I showed up on time, but the service person said they had "overbooked" and my oil change and tire rotation could take an hour and a half or so. They did not finish my truck until after 1:30. That seemed a bit excessive.

Bryan was great! Explained everything clearly. My car was done very quickly!

I arrived promptly for my 9:00 appointment. The service writer said the computer system wasn't working and it didn't load the day's appointments. They had no idea why I was there. I explained everything so she could update the system. I came in for my one year 2025 Equinox EV check up plus I had a bad tire pressure sensor. A tire rotation and a quick multipoint safety check was all that was expected. The sensor has been intermittent since day one. I had it looked at during my 90 day check up. It worked for a while but then it has been intermittent since January 2025. After waiting for almost three hours, I was told that the tires were rotated but the sensor wasn't repairable, plus GM had issued a bulletin (not a recall) that said all four sensors should be replaced. I was told I would have to reschedule the work and give them at least another 4 hours to complete the work. I rescheduled for the following morning. When I checked in the following morning with a different service writer, he looked at my vehicle's information and said the he wasn't aware that anything needed to be updated on my particular vehicle. Once again, I explained the entire situation. He said he'd look into it and get back with me. Within a hour, the service writer, Abel, came to me and said the problem with the bad sensor had been resolved and there was no need to replace the others. I was good to go. After getting home, I questioned the validity of the first service writer's assertion that GM suggested that all four sensors be replaced yet next person I talked to had a different approach. I texted Abel for an explanation. He said "...today my EV tech was not as busy as he was yesterday so that might have been one of the reasons, but we did get the problem solved." He didn't say anything about GM's bulletin or address my concerns. That comment seemed to indicate that IF the EV tech wasn't so busy the day before, he might have been able to fix the problem yesterday and I wouldn't have wasted my time on a second trip to get sensors replaced that I didn't need to get replaced. I was totally confused and frustrated by the different approach each of the service writers took. Which one do I believe? Which one do I trust? Apparently there is a GM bulletin out on the Equinox EV that the service department doesn't quite know how to interpret or put to into action. Let alone explaining it to a customer. I was sent away with the sense that I was just to ignore GM's bulletin. However, I'm sure they put it out for a reason. I then texted Abel again to explain the GM bulletin, what it says and asked how I should proceed? I have yet to receive a response after two days. I'm still in the dark as to the best GM maintenance or preventative maintenance guidelines I should be aware of or pay attention to. At least you had free hot chocolate.

It took less time than expected. Stewart Bounds was very helpful.

I brought my car in for a bumper-to-bumper inspection as I just bought the car used and wanted to make sure it was working properly. The woman working the front desk was very friendly and professional and quoted me at a 3 hour wait. I waited in the customer lounge, which was cozy, and used their free internet to get some work done on my laptop. After only an hour and a half, I was called back to the front as my car was done! I got a fairly detailed summary of my car report and was back on the road much earlier than I was expecting. I will definitely be back when it's needed!

As always, I can count on Dellenbach to provide the best GM service available anywhere!

It was a frustrating experience because I had the part ordered and received a confirmation email that it was there and waiting but somehow this got missed during the appointment. This was not communicated to the team and I was originally charged for an extra hour of labor. Also, I was planning on going home while the work was being done and I was told somebody would shortly bring the filter to me to ask if it needed to be changed. But since it looked good, nobody came to me so I ended up staying and waiting the whole time the car was being serviced. Communication was poor. I hate having to advocate for myself in these situations, but at least some of the charges got reduced, even though the error and miscommunication was on your part.

Super easy and friend service folks

I apparently had trouble completing the on line appointment so when I arrived Stewert did not have a time for me but was able to get us in After keeping the vehicle over night mechanics found nothing wrong and we were charged $200 for diagnosis which our warranty did'nt cover.

Stewart is an excellent service advisor. Communicates good and give great customer service.

Great service, very nicely priced.

My car was serviced in less than the estimated time. The service advisor was courteous and professional.

Dropped of Chevrolet Colorado for routine service.......oil change and tire rotation. Dellenbach employees determined there was no reason to rotate the tires ("not enough tread left....needs tires very soon.") I was surprised that a service adviser did not verbally mention tire tread, or that a rotation was not performed. It is on the invoice however.

Got me right in for my appointment and completed quickly, thank you!

Great service as always.

Do not visit Dellenbach Motors unless you truly want to buy a car. The gentlemen are charmers and it is impossible to resist the temptation with Steve Dellenbach's wicked smile and Tall Ben calling you Miss along with your first name. Truly it is a great dealership and buying a car turns into a fun experience,

Micheala Garman was not only a perfect greeter but was both friendly and efficient. My truck servicing was done on time and to my satisfaction. Please give Micheala a gold star for making my service visit an enjoyable experience.

Generally quick informative and reasonably priced

Great job! Michaela was very friendly and helpful.

Cameron Lampe and Noah Frampton were a great team and made my trade easy.

I always use Dellenbach service

Excellent shopping experience. Allowed to view the inventory without any pressure. Easy to negotiate with the salesman when they automatically discount the car and allow more for the trade than the car is worth!

Stewart was awesome. I always bring my car to Stewart and Dellenbach Motors.

Not only did they care that this car was used but new to me and checked out as much as they could in the time they had. They found a recall . filthy filters. An answer to a problem I'd been having. All of that an oil change tire rotation for under a 100 bucks. And Stewart was so nice. I had forgotten what service felt like. Thank you thank you. You'll be seeing me a lot more

I cost $649.74 and it was not fixed. I got home and hooked up the horse trailer and the running light came on. I tested the plug on the back of the truck and the running light pin was still hot. I am setting up a appointment to get it fixed. The lift drivers were great.

Replaced molding on windshield, warranty work. I was in and out. everyone I talked to was very nice.

Very good.

Trevor and Wendy are the best!

Diagnosed light issue and ordered replacement.

Ordinarily good but this time, not so much. We always have been satisfied here but this time it was said the brakes were to ‘near-metal’ and the rotors, with the pads, needed replaced. We declined the service to save costs and replace them ourselves. When we pulled the wheels off to replace the pads and rotors, we found the pads were only halfway worn, and measured the rotors to only be 15 thousands (0.015”) out. Far from being worn. VERY disappointed in the tech(s) in an attempt to get non essential services. They did however resolve the issue that needed attention, or else I’d give only one star. Wondering how many people were, for lack of better term, scammed, into unnecessary service…Wish I could’ve given a better report. Hope this gets quickly resolved

Quick and effective service. Love doing business with friends.

I was low on coolant, while dripping off the vehicle I asked if checking all fluids was a routine procedure or an extra cost. Either way I let him now I was low on coolant and requested a top off. I was disappointed that the mechanics not only didn’t check other fluids during my oil change but disregarded my request to add coolant . Other than that I was grateful to get the car in and out in a timely manner

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