Our Reviews

Pretty upset with my service yesterday. They checked my cabin air filter (which I never have them replace) and they broke my glove box. It won’t stay shut anymore. I didn’t notice it until I got home and opened my glove box that afternoon and then it wouldn’t shut. I called to talk to someone and the lady put me on hold and just sent me to voicemail. Also, the last time I brought my car in, and PAID for a tire rotation, they never rotated my tires. They also moved my seat all over the place and didn’t bother putting it back, which is something they should not do to someone’s car when they are simply driving it just from a parking spot into the service bay. I’m pretty upset with how much the service department has gone downhill over the years. There’s no respect for other peoples property and the fact that they tried to cover up that they broke my glove box is infuriating and I would like this remedied ASAP

Everything about my experience was great. Smooth drop off. Quick and responsive service. The convenience and generosity of the Lyft ride for vehicle pick up. Bryan was great in his communication.

Wow on time … didn’t have to wait for an hour and they were very nice … a change from the past

Stewart did a great job getting my car in and out in a timely manner! Thank you!!

Misdiagnosed the problem (air conditioning). The fix that didn't work cost me $644. Brought vehicle back to properly fix. This fix cost me another $1,172 (initial estimate was more than $1,300 but I complained about excessive charge so an agent did me a "favor" to reduce charge to $1,172 and "not" charge for a diagnosis fee. I don't believe an AC fix should cost $2,000. Dellenbaugh has lost my business when the time comes to buy another vehicle.

Mikaela was very helpful checking me in and did a good job with communication during my service. It was good to see Able back when I picked up my truck. Dellenbach has been very good to work with.

Fast and efficient

I arrived promptly for my 9:00 appointment. The service writer said the computer system wasn't working and it didn't load the day's appointments. They had no idea why I was there. I explained everything so she could update the system. I came in for my one year 2025 Equinox EV check up plus I had a bad tire pressure sensor. A tire rotation and a quick multipoint safety check was all that was expected. The sensor has been intermittent since day one. I had it looked at during my 90 day check up. It worked for a while but then it has been intermittent since January 2025. After waiting for almost three hours, I was told that the tires were rotated but the sensor wasn't repairable, plus GM had issued a bulletin (not a recall) that said all four sensors should be replaced. I was told I would have to reschedule the work and give them at least another 4 hours to complete the work. I rescheduled for the following morning. When I checked in the following morning with a different service writer, he looked at my vehicle's information and said the he wasn't aware that anything needed to be updated on my particular vehicle. Once again, I explained the entire situation. He said he'd look into it and get back with me. Within a hour, the service writer, Abel, came to me and said the problem with the bad sensor had been resolved and there was no need to replace the others. I was good to go. After getting home, I questioned the validity of the first service writer's assertion that GM suggested that all four sensors be replaced yet next person I talked to had a different approach. I texted Abel for an explanation. He said "...today my EV tech was not as busy as he was yesterday so that might have been one of the reasons, but we did get the problem solved." He didn't say anything about GM's bulletin or address my concerns. That comment seemed to indicate that IF the EV tech wasn't so busy the day before, he might have been able to fix the problem yesterday and I wouldn't have wasted my time on a second trip to get sensors replaced that I didn't need to get replaced. I was totally confused and frustrated by the different approach each of the service writers took. Which one do I believe? Which one do I trust? Apparently there is a GM bulletin out on the Equinox EV that the service department doesn't quite know how to interpret or put to into action. Let alone explaining it to a customer. I was sent away with the sense that I was just to ignore GM's bulletin. However, I'm sure they put it out for a reason. I then texted Abel again to explain the GM bulletin, what it says and asked how I should proceed? I have yet to receive a response after two days. I'm still in the dark as to the best GM maintenance or preventative maintenance guidelines I should be aware of or pay attention to. At least you had free hot chocolate.

Great service, very nicely priced.

It took less time than expected. Stewart Bounds was very helpful.

I brought my car in for a bumper-to-bumper inspection as I just bought the car used and wanted to make sure it was working properly. The woman working the front desk was very friendly and professional and quoted me at a 3 hour wait. I waited in the customer lounge, which was cozy, and used their free internet to get some work done on my laptop. After only an hour and a half, I was called back to the front as my car was done! I got a fairly detailed summary of my car report and was back on the road much earlier than I was expecting. I will definitely be back when it's needed!

My car was serviced in less than the estimated time. The service advisor was courteous and professional.

Got me right in for my appointment and completed quickly, thank you!

Great service as always.

Do not visit Dellenbach Motors unless you truly want to buy a car. The gentlemen are charmers and it is impossible to resist the temptation with Steve Dellenbach's wicked smile and Tall Ben calling you Miss along with your first name. Truly it is a great dealership and buying a car turns into a fun experience,

Dropped of Chevrolet Colorado for routine service.......oil change and tire rotation. Dellenbach employees determined there was no reason to rotate the tires ("not enough tread left....needs tires very soon.") I was surprised that a service adviser did not verbally mention tire tread, or that a rotation was not performed. It is on the invoice however.

Generally quick informative and reasonably priced

Cameron Lampe and Noah Frampton were a great team and made my trade easy.

Diagnosed light issue and ordered replacement.

Ordinarily good but this time, not so much. We always have been satisfied here but this time it was said the brakes were to ‘near-metal’ and the rotors, with the pads, needed replaced. We declined the service to save costs and replace them ourselves. When we pulled the wheels off to replace the pads and rotors, we found the pads were only halfway worn, and measured the rotors to only be 15 thousands (0.015”) out. Far from being worn. VERY disappointed in the tech(s) in an attempt to get non essential services. They did however resolve the issue that needed attention, or else I’d give only one star. Wondering how many people were, for lack of better term, scammed, into unnecessary service…Wish I could’ve given a better report. Hope this gets quickly resolved

I had made an appointment for 11:AM. I showed up on time, but the service person said they had "overbooked" and my oil change and tire rotation could take an hour and a half or so. They did not finish my truck until after 1:30. That seemed a bit excessive.

Bryan was great! Explained everything clearly. My car was done very quickly!

Micheala Garman was not only a perfect greeter but was both friendly and efficient. My truck servicing was done on time and to my satisfaction. Please give Micheala a gold star for making my service visit an enjoyable experience.

I always use Dellenbach service

I am appreciative for the service department representative (Bryan) for getting me scheduled and calling me with the update on my vehicle. However, there is no customer service for getting a ride anywhere, which was a little disappointing. The vehicle tracking system was not being updated so I had no idea what was going on and was told they weren’t sure when it would’ve looked at. Bryan called to update me and was able to tell me when I could expect it to be done. When I showed up to get it they couldn’t find it, even though it was parked right outside the service drop off. They gave me the key…all good. Until I went to get in. There were oily finger and palm prints all over the outside of the door, the steering wheel was also full of oil and the inside smelled like oil mixed with nasty body odor. I could tell that Bryan knows his stuff and he is the only reason I will be back in the future. I highly recommend a little more training for the staff on organization, utilizing your tracking system and personal cleanliness. I’m sorry this isn’t a better review.

They found the problem and fixed it faster then the quoted

It was a frustrating experience because I had the part ordered and received a confirmation email that it was there and waiting but somehow this got missed during the appointment. This was not communicated to the team and I was originally charged for an extra hour of labor. Also, I was planning on going home while the work was being done and I was told somebody would shortly bring the filter to me to ask if it needed to be changed. But since it looked good, nobody came to me so I ended up staying and waiting the whole time the car was being serviced. Communication was poor. I hate having to advocate for myself in these situations, but at least some of the charges got reduced, even though the error and miscommunication was on your part.

Not only did they care that this car was used but new to me and checked out as much as they could in the time they had. They found a recall . filthy filters. An answer to a problem I'd been having. All of that an oil change tire rotation for under a 100 bucks. And Stewart was so nice. I had forgotten what service felt like. Thank you thank you. You'll be seeing me a lot more

I cost $649.74 and it was not fixed. I got home and hooked up the horse trailer and the running light came on. I tested the plug on the back of the truck and the running light pin was still hot. I am setting up a appointment to get it fixed. The lift drivers were great.

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did great job thank you

Thank you

I worked with Abel and checked my truck in early because of my schedule. I received a call an hour later that it was ready! I couldn’t pick it up until the end of the day, but when I did, it was ready to go and had been washed as I had requested. Abel is a very knowledgeable man and explained a question I had about my truck brakes. The service was completed as requested, and I just appreciate the personal and professional service. Abel provided along with the mechanics.

Excellent shopping experience. Allowed to view the inventory without any pressure. Easy to negotiate with the salesman when they automatically discount the car and allow more for the trade than the car is worth!

Great job! Michaela was very friendly and helpful.

Service team was AWESOME as always!

Had oil change and tire rotation done and a tire monitor changed. I was told that my battery needed to be replaced and I agreed. I was told that it would be about another hour and agreed. I waited almost two hours when I asked how much longer it would be I was told that there was no batteries in stock. I think that given the time of year that it was poor planning not to have a better stock of parts on hand. I hope that there is one on hand when I have to return to have it replaced.

Amazing work

I was hung up on multiple times when trying to get information why my car was taking so long. I then told nothing for updates. When I finally got in touch with the manager I was finally given an update that I had requested.

Always listen to you and keep you posted on repairs, even when what needs to be done, is what I need to do to satisfy the car. I am also very pleased with my sales person. If I'm at the dealership, and he is there, he always finds me to make sure everything is OK. It's not like other places that make a sale, and then forget you. (Kind of like some dispatchers I've delt with, their only job is to cover the load, then you are on your own, and they dissappear). I am highly satisfied with service, sales, and dealership.

Everyone is very attentive and caring , we are extremely happy with the service they provide.

Amazing customer service. Stewart is an absolute professional. Highly recommended.

The dealership staff we friendly and upfront about what they had available. They also provided us with an excellent price and financing options. The staff made it easy to make a decision to purchase our truck there

The people at dellenbach are always real nice especially the service guys n gals. The prices you can't beat but most of all it's the customer service that I love. Thank you..

Ben Fitch at Dellenbach Motors treated me with courtesy and respect. The paperwork was very well organized and went smoothly with John Jennings. I would do business with this dealership in the future.

On March 5th I scheduled an appointment to have my 2019 Silverado serviced with an oil change, rotate tires, replace engine air filter and cabin air filter. I also mentioned that the transmission was not shifting correctly. An appointment was set up for March 10th at 7:30 a.m.. I received a new key fob from another source prior to my scheduled appointment and called Dellinbach service department ( March 9) and asked them to include the programming of the fob. Truck dropped for serving the morning of March 10th and early afternoon of the 10th received a call from service advisor stating the transmission issue needed parts and that they are on order. Also stated that the services were complete and I could pick the truck up. Reviewing the invoice for the services the only items that were completed were the oil change, transmission inspection and the key fob programing. The tire rotation, engine air filter replacement and cabin air filter replacement had not been done. Contacted service advisor by phone and he said that I had not requested the incomplete service items. I know that I requested those items when making the initial appointment and therefore I didn’t have the best experience with this service visit. Upon reviewing the charges for the service visit I noticed that the oil change pricing looks way out of line from previous oil changes performed by Dellinbach service. The last oil change was 83 dollars and this oil change was double at 170 dollars. I was always told that since I purchased the vehicle from Dellinbach I would receive a discounted price for oil changes. If this is no longer possible I also understand that there is a coupon code 224 that could apply. Thank you Jeff Keil

Super easy and friend service folks

I apparently had trouble completing the on line appointment so when I arrived Stewert did not have a time for me but was able to get us in After keeping the vehicle over night mechanics found nothing wrong and we were charged $200 for diagnosis which our warranty did'nt cover.

Trevor and Wendy are the best!

Replaced molding on windshield, warranty work. I was in and out. everyone I talked to was very nice.

I had prompt and courteous service.

Excellent service! Got me in same day and got my service done super fast!

I had an unusual problem with my car. I could not get the key out of the ignition. The service department told me to bring it in right away and they would get it taken care of. When I got there, Cam greeted me which made me feel better and I knew that my car would be in good hands. It always is at Dellenbach, but I was feeling particularly distressed that day. Later that afternoon, the tech called and explained what they had found and they fixed the problem. Very happy with the results, the service, and the friendliness and professionalism of all personnel. Getting a ride to and from Dellenbach through their courtesy Lyft was also a great part of the experience.

Made the buying experience very comfortable

Ryan and the Service Department are taking good care of my service needs

Everything was perfect

good service and timely, also.

Great service and timely.

They are very professional and took care of all my needs.

Extremely happy 😊 😃 with our 2026 corvette, Ben is amazing, he and Kevin worked hard to get the deal done. We're not easy to deal with especially with a $164 000 corvette. Thank ❤️ you 👍🚗❤️

This was my first visit to the service center for my new 2026 Traverse Z71. An oil change, tires rotation, car wash, and overall inspections. I was really pleased with our salesman, Patrick Cumming, coordinating my visit to ensure that everything was done well.

The GM service team was welcoming and accommodated my schedule as always. Service was prompt, and thorough -- addressing all of the maintenance needed according to my vehicle maintenance schedule as requested, in a timely fashion.

Outstanding service! Everything went very smoothly and I was back on the road quickly. I’m always treated great while visiting there.

Communication was exu.

This is a great dealership, from purchase to service they are first class.

Service was fine. I feel nickeled and dimed with your credit card fee. Second experience with this and while you have successfully covered your CC fees, my question to Dellenbach is was the saved fees worth future service and truck purchase? Hard to put a price on a transaction that has not happened, however, this has successfully broken my loyalty to your dealership. I will not actively avoid your service/sales, however, it will no longer be my default. In the end no concerns about the service.

Excellent service.

I have a Bolt EV which I purchased from you. Maintenance is minimal and free involving tire rotation. I dealt with Abel and he was excellent: courteous, well informed and informed me of progress and finally when the car was ready; excellence all round.

I was low on coolant, while dripping off the vehicle I asked if checking all fluids was a routine procedure or an extra cost. Either way I let him now I was low on coolant and requested a top off. I was disappointed that the mechanics not only didn’t check other fluids during my oil change but disregarded my request to add coolant . Other than that I was grateful to get the car in and out in a timely manner

Excellent customer service. The Dellenbach family is amazing. They have always gone above and beyond to help me and to make sure that I was satisfied again thank you for all you guys do.

Misdiagnosed the problem (air conditioning). The fix that didn't work cost me $644. Brought vehicle back to properly fix. This fix cost me another $1,172 (initial estimate was more than $1,300 but I complained about excessive charge so an agent did me a "favor" to reduce charge to $1,172 and "not" charge for a diagnosis fee. I don't believe an AC fix should cost $2,000. Dellenbaugh has lost my business when the time comes to buy another vehicle.

Everything was taken care of and time commitments were accurate.

Friendly efficient service.

Had to reschedule for two appointments due to my car not being seen the first appointment. Dropped my car if Wednesday night for a 7:30am Thursday appointment. Never heard from anyone at all on Thursday. Had to call on Friday mid day to find out my car was done the day prior. Very frustrating!! I understand it was warranty service but I still lost a day and a half of work just to have my car repaired.

Another great service at Dellenbach. Punctual, precise and personal! Keep up the good work. You are an asset to GM.

My salesman was Ben Fitch and he was very polite and professional, his knowledge about the Chevrolet products is top notch. The speed in which the whole team was appreciated. The dealership was very clean, and I was able to meet the owner and made time for a conversation.

Bryan the service writer was very pleasant to deal with, accommodating to my needs and kept me informed on the time needed to finish my truck. He was very professional, but down to earth in his interactions. Realistically he was probably the best I’ve dealt with over my many decades of owning GM vehicles. I only wish he could be my salesmen the next time I buy a GM truck. During the service I needed to inspect the transmission pan they dropped for a fluid and filter change. He was kind enough to briefly bring me back to view it. At that time I had the chance to meet Jacob the mechanic. He was very informative and friendly, answering my questions on the condition of the transmission. Both were pleasant to deal with and almost made up for the high costs the dealer charges for routine service. In any case, they are the reason I bring my truck to Dellenbach versus the dealer that sold me the vehicle back in Illinois. I travel back and forth and do my service here instead. As long as Bryan is there, I will feel confident in bringing my truck to the dealership for service. At least I know he has my back, while also being a good rep for the dealership,

Everything was fine but it's getting way to expensive to to get repairs done at dellenbach the cost of labor compared to parts is ridiculous, next repair we need we'll be shopping around, people on social security can't afford these prices.

Oil change service was completed on-time and professionally--like always

I worked with Eric. I bought out of state (from Washington) had to fly there and drive the new Tahoe home. I went through all that because you had a specific vehicle and color we wanted but Eric also made the process easy enough to allow me to pull it off.

Ben great to work with, no pressure, knowledgeable on all electrical components, explained all aspects of the Colorado in detail

Every time I come here for service the experience is great. This time I was told they were running a little behind and it would be about an hour and fifteen minutes for my service. I waited and about 30 minutes later I saw them pull my vehicle out. I went inside and they said everything was good to go and I was all set. I will continue to come here for their excellent service.

They Looked at front left pillar near windshield was falling off couldn't fix it, messed it up more then they just took it off and now we have an exposed airbag. Had an oil change done and they couldn't even vacuum the inside of the car or run it through the car wash like they usually do. Will not be coming back.

Everyone was wonderful to work with!!

Always reliable service that we count on for our fleet.

Great professional experience.

Professional

I was a little surprised to know that at my prior service appointment to this one, the technician that had added the calibers to my vehicle had inserted them incorrectly causing my brakes to continue to squeak but also that for the past 6 months I was driving with incorrectly placed calibers.

It's been several years since I bought a new vehicle, and wasn't sure what to expect. The sales person, and the finance person made me feel quite comfortable. They explained things well, and answered my questions. Thanks

So fast and efficient! Bryan and Justin are the best service advisor ! You guys are lucky to have them

Abel offered excellent communication through texts and technicians were prompt.

Even before I am greeted at the door the Dellenbach team are there to make sure my visit is professional and positive. They go above and beyond with their customer service and truly demonstrate a commitment to quality. Not only have I personally experienced this, I have witnessed as well just observing other customers while I am there. Every aspect of the company shines through.

Timely service and reasonable price.

Stewart is an excellent service advisor. Communicates good and give great customer service.

Stewart was awesome. I always bring my car to Stewart and Dellenbach Motors.

The service work was done on time and with professional care. The work service started on time and finished as told. I will return.

Simple and straightforward.

Service was completed in 1.5 hrs. Everyone was very nice.

Our experience was great! Everyone was very helpful and very friendly.

Nc

Stewart is very professional and all employees are very helpful.

Great

They found the problem and fixed it

Abel Santiago was very professional and transparent to what it was going to cost me for all the repairs. I liked the new system where you see the vehicle and keeps you informed about the status of your vehicle. The technician who worked on my Tahoe done a superb job. He replaced several parts and was done in one day when I thought it would take several days.

Lexi filled in for Ben and she was awesome!!!

dropped off to get bcm reprogrammed. now i have engine code showing up. and doesnt reconized the obd port when i try to get codes , worse than when i left it for the to fix it, very dissapointed now radio does not work, what in the heck did they do,

Excellent service

"Laid back" is a good description for this dealership. There was never any pressure from any of the salesmen we talked with. Noah Frampton is a gem!

Alan in constant contact over the months for my quote, quick appointment, and detailed service.

Always dependable service in a professional manner at Dellenbach!

The customer waiting area was nice.

Alan in the body shop office was great!

We scheduled an appointment to have a trailer hitch installed on our 2025 Equinox EV. As avid cyclists, we needed a way to mount our bicycle rack. I was aware that the installation process was a complicated and lengthy process but the breakdown in communications was unacceptable. I arrived at the scheduled 8:15AM appointment time and dropped off the vehicle. At 8:25AM I received a text: Hi Linda, this is Micheala at Dellenbach Motors. You can text me anytime at this number during your service visit. Prefer to call? 970-226-2438 Track the status of your vehicle: https://c.time.com/uqgzIPBKNQkA2DYxXX Reply STOP to opt out. 4-24-2026 8:24AM A standard and, I guessing, automatic text to assure the valued customer that information about the work being performed and the progress of the service is readily at hand. It looks good on paper. However, my experience has left a lot to be desired and ruined a planned weekend away. After having the vehicle about 5 hours, I decided to check on the progress of the installation. The quickest and simplest way to track the status was to click on the link provided. All it showed was that the vehicle had ‘Arrived.’ No further progress was indicated at that time. Unfortunately, that link does not provide any progress reports or any estimates of time remaining to complete installation. This was true with previous visits to the service department as well. At 1:05PM Texting Micheala directly was the first option she offered if I had questions. I wasn’t in a hurry so I texted Micheala at the number provided. I explained that the link provided was useless and that I needed a progress report. I was still working on plans for the weekend. At 3:35PM Still no response from Micheala. I sent a second text asking for an update. Shortly after that I received a phone call from Micheala. She verified that she had checked with the mechanic and that we were “on schedule for completion between 4:30 and 5:00PM today.” That was good news. We were able to continue with our weekend plans. At approximately 4:30PM, Micheala called again and said that they would have to keep the car over the weekend and continue work on Monday. We had to cancel our weekend plans. This sequence of events—inoperative tracking, unresponsive staff, and ultimately inaccurate information—directly resulted in the cancellation of our weekend trip. I hope you review your communication protocols to ensure "real-time" tracking tools actually provide real-time value to your 'valued customer.' Labor delays happen, bad communication is a choice. Linda Liggon & Larry Sipes

As always, I can count on Dellenbach to provide the best GM service available anywhere!

Quick and effective service. Love doing business with friends.

Very good.

Tire rotation and fixing leaking tire were done quickly and effectively.

Abel was awesome! Thanks for the speedy service!

Great service

Fast and courteous as always

got service done fast no problems

The service dept did a good job, as always

Excellent start to finish.

I wasn’t told when I made the appt than you needed my vehicle for a full day. I learned that there was a recall issue when I arrived at your location. All I needed initially was an oil change and to have you check out a small leak I noticed in the front left side of the truck. After two hours I asked for an update and only then was I told that you needed my vehicle all day. I had to leave for an appt and reschedule to come back next week to have the recall issue fixed and repair the leak. This was very inconvenient.

Friendly efficient service!

Quick and high quality service with our oil change and new tires for the car as always. Thanks!

Fast, polite, and easy

Very minor service was needed but it was on time, quick and thorough. (There was some fine hot chocolate to enjoy in the waiting room.)

Communication was great and prompt

It was the first oil change for my new Traverse and it was done quickly. Thank you.

Great check in process, answered questions appropriately. Service was quick. Good explanation of inspection. Did have issue with reminder email- had the wrong time on it. And waiting area needs to be updated.

The tech who created the appointment messed it up. He promised it was at a certain time on a certain day and then when going in was told that the appointment wasn't on that day and time. I was not able to get the recalls done on my

I am used to excellent customer service at your Dealership. Prompt service and friendly workers. On a couple of occasions I was able to utilize your courtesy cars as I live in Estes Park and have no one to help me drive/drop off car. This past experience dropping my car off was disappointing. First I found out that you do not offer courtesy cars any longer. I was only dropping my car off for a warning light and was told that I would not hear the result until toward the end of the day, if the car would need to be kept over night. That forced me into needing to rent a car. My second issue is that my car had a relatively simple fix that only took an hour or two, yet you all kept my car for a second night, which caused me to keep my rental car a second night costing me more . Micheala was nice and tried to answer my questions. I understand everyone is having to tighten their belts these days, but passing extra costs to consumers in not a great way to go.and not having courtesy cars available cost me an extra $100. That price should have been only $50 since you kept my car an unnecessary day. I am disappointed and this experience does not match my previous encounters at your shop where I have been very pleased.

Always a great experience. Keep up the great work. :)

everything went smoothly

Abel took good care of me as always. Competitive prices quick turn around time.

The appointment ran on half hour longer then the estimated time at check in. The cost of the oil change was reasonable.

Friendly staff who is customer focused.

I took my 2023 Chevy Colorado to Dellenbach Chevrolet for several items including a new noise coming from the engine (a light tapping or clattering coinciding with engine rpm), when I picked up the truck the service advisor (Micheala) advised that the tech had indeed heard the sound but was unable to isolate the cause. However, the service invoice simply noted "No problem found". I asked for clarification on which was really the case, was told that the service tech wasn't available but would give me a call. That call was never received, though I texted Micheala twice in the following week asking when to expect that call. I did speak with her a couple of weeks later when a back-ordered part arrived, and she suggested that I speak with the tech or the service manager when I picked up the truck following installation of that part. However, when I picked up the truck, neither she nor the tech nor the service manager were in. It has been over a month now and there still hasn't been any follow-up. With the truck's warranty expiring in weeks, I'm very frustrated - I will likely look for other service options, and strongly doubt that I'll buy future vehicles from Dellenbach if this is the service experience that they offer.

Great experience. Kept informed.

Ben was very helpful. Communication was a one

I came in with a leak, was told it’s just water, and when it continued to leak, I took it to another dealer the next day, who found an overt hole that was leaking transmission fluid. Your dealership charged me to pencil whip a report.

I was greeted when I first came in. My Yukon was ready when it was supposed to be and the customer lounge is very comfortable.

They were ready for me whe I got there. Nice friendly people and it took less than an hour.

Everyone was very friendly and kind.

They took care of the issue and were very professional.

Wonderful!

Everyone was very accommodating and professional.

Thermostat replacement took three days, and I had to settle for aftermarket parts. Friendly and communicated well. Shuttle service was helpful.

Nice people!

Friendly service, answers my questions thoroughly.

Upon acceptance of my 2026 Tahoe RST, the interior was dirty (i.e., windows had film on them, carpet needed vacuuming, dash and door panels needed wipe down, front passenger seat had markings on it, etc.). Also found front passenger seat cover not secured at the front lower side of the seat. Front passenger assist handle was discolored (i.e., white marks). Several marks on headliner by 3rd row passenger area, and rear latch lower plastic piece had visual issues.

As this visit was for the first maintenance by Dellenbach for the 2025 Chevrolet Trax, I didn't have significant conversations with staff. The car was running fine when I brought it in for the service. I was advised no problems were found by the service staff. The Trax continues to run fine.

Very helpful and efficient service staff

I appreciated Bryan's forthright information about the services determined for our car. Because of the age and mileage, it was not worth it to repair. While we did not end up purchasing a new car from Dellenbach, Lexi was a great salesperson to work with on initial information.

great service

Bryan is awesome! I really appreciate him letting me drop my keys before you opened and getting me a Lyft to work. He goes above and beyond!

Friendly service staff will be back

Car was in for Oil change at 63K miles. Last oil change I asked about Spark Plug replacement and service advisor said not needed until inspection warrants it. This oil change no mention of spark plugs but many different fluid flushes recommended. Seems GM has confusing Service manuals for scheduled maintenance most of which are based on inspection of fluids. Very confusing for less knowledgeable people.

Exceptional service and felt like part of the family. Great experience

Prompt, friendly and professional

Everyone was very professional and service was completed on time.

All repairs (i.e., mechanical and body work) were performed on the agreed to scheduled date and pricing was as per quoted.

An oil change and tire rotation was done within an hour and the service people were great to work with.

Fast service! Everything was done as promised. Love it!

I had a great experience. Ben was incredible. He was accessible when I had questions and kept in touch throughout the process to ensure I understood each step of the way.

Always professional, polite and friendly!

Bryan was very helpful and kept me updated throughout the service appointment.

Service was great. Oil and filter change in just over an hour. I was totally pleased.

Trevor in the body shop handled my warranty claim very professionally, and was extremely easy to work with. The repair was done on time and to my satisfaction.

I went to my truck to leave and noticed my side mirror was scuffed and scratched. I baby my truck and it only has 11k miles so I know it happened while in the care of the dealership

EVERY BODY IS DURING HIS JOB TO PERFECTION , I LIKE TO COME BACK TO THEM . AND ON TOP OF ALL I GET MY WHITE EQUINOX RUN TO THE WASHER .

They were great about the service, and I appreciate the prompt service, since we will be traveling and needed it done quickly. Justin was very helpful.

I need to bring my truck back to you guys. The coolant level is low and so is my power steering level.

Everything was very smooth. Let me talk directly with the manager to create the deal that worked best with my situation. No bs back and forth just exactly what it was.

Your team is always fantastic! Thanks for all you do!

Great, efficient, courteous, friendly service. Thank you.

Everything went well. I also appreciate that you washed my Corvette after completing the service.

Bryan was excellent!! Thank you!!

Been coming here for years always treated so nice,always enjoy visiting with the Dellenbach family

Justin Phillips was awesome! Great Customer Service.

Fast and efficient. Setting up the appointment with the AI voice was frustrating. And also, there wad oil on black engine parts that wad not cleaned up. Otherwise, satisfied with the final experience.

Since 1980 have frequented dealership to purchase vehicles and have serviced. My Dad was a Chevy engineer in Cleveland Ohio. FYI: I’m a professional Santa. Let me know if you have any interest collaborating on an ad as I have a lifelong relationship with the brand.

Excellent service as always.

Had an issue taken care of by the mechanic. So far all is good. Appreciate the diagnosis and correction

Eric treated us great!

Bryan Durfee was great. Thanks

Ryan and his crew do their best to ensure a welcoming and positive experience

great customer service and super fast!

In and out in one hour! Friendly staff.

The Team at Dellenbach Chevrolet always strives to create a great customer service experience. Able in Service always makes sure I am satisfied with service appointment. Wendy always checks checking if I was happy. I wlways appeciate the people at Dellenbach Chevrolet.

feels like the Dellenbachs lost their soul

What a great experience, listened to my concerns and we received exactly the car of my dreams. Thank you for making the easy process it took to get this car.

Kind, friendly service. Got the job done to my satisfaction!

Took 2 1/2 hours for just oil change. Text just showed arrival for most of the time. No one gave update. I went back twice to check and was told in process. Should be done in 10 minutes. Very unusual for service. Always has been a streamlined process in the past. I will come again next time oil needs changed believing it was a one time bad experience.

I had a leak in the cab, this is a known service bulletin from Chevy. It would have been nice if the cost of the repairs shared instead of me having to bear the cost.

Eric was wonderful. He helped me through the searching and buying process, and kept what is usually a very stressful process quite painless. Thanks Eric!

Everyone did a great job. Very satisfied.

On time, work done as promised

As always, great service and easy to schedule.

The work was done on time and everyone was polite and professional.

Service advisor Abel was great and our service was done in a very timely manner and a complete checklist was shown to us.

fast friendly service

Our service agent/advisor Justin and the technician who looked into our truck's issue with the air conditioning were thorough, detailed in their communication, and resolved the issue to our satisfaction. I wholeheartedly recommend Dellenbach Chevrolet service! Thanks for all you do.

I have been going to Dellenbach for 20 years. The service is always great. I gave them a 4 star because I did NOT like scheduling my service with AI. The friendly voice was part of the reason I love Dellenbach and AI made the experience very impersonal. Hope they consider going back to have a human answer the phones!

Prompt and communicated well.

They were great.

Great

This was the second visit for the check engine light. Seems the first remedy to reload the ECM software helped and temporarily cleared the code, but still had the light come on a day later. Your mechanic then found a bad oxygen sensor, I think that’s what it was. Bryan was able to get the part the next day and scheduled me in for the replacement. He and the mechanic were great at getting it done pretty fast. Because of Bryan and the good mechanics you have, you are my go to when I’m here in colorado. The service is better here than in Illinois where I live part of the time.

Grease hand print one drivers door 🤔

Polite, fast service. Thanks! Also, thanks for adding the Inspection Form (which I didn't get the last time I was in) of what was checked, however, there are some issues with it: It's not designed for electric cars and there's a bunch of superfluous stuff. It apparently uses color-coded check-off boxes, which are really difficult to interpret when printed in black and white. The brake condition section should have a key - what does 10 mean? What's brand new? What's the minimum before replacement is needed? What does a tread depth of _/32 _6 mean? That's how it's printed on the form. This also needs a key to explain. Windshield washer fluid was checked - was it refilled? Was it close to empty? Can't tell from the form.

Awesome as always

I was driving down Swallow, about half a block from Dellenbach Motors, when my vehicle alerted me to low tire pressure. The pressure began dropping rapidly, so I pulled into the Dellenbach service center. By the time I parked, my rear passenger tire was completely flat. Micheala Garman greeted me as soon as I walked through the door, and her professionalism immediately put me at ease during what had been a very stressful situation. She quickly arranged a Lyft to take me where I needed to go, which was incredibly helpful and allowed me to continue with my day without worrying. Dellenbach was able to repair my tire much faster than I expected. Micheala went above and beyond to make sure everything was handled quickly and efficiently, turning a stressful experience into a positive one. Her outstanding customer service, kindness, and professionalism truly made all the difference. Thank you, Micheala, and the entire Dellenbach service team, for taking such great care of me. I highly recommend Dellenbach Motors for both their excellent service and exceptional customer care.

Prompt and polite

Friendly and welcoming group. I don't see them much, but Chris and Steve treated us like friends. Finance group was able to find $1k rebate that we weren't expecting. Pat was awesome and accommodating. He helped grab a couple thing I forgot in the old truck and has checked in to be sure that the truck is performing as expected. I will always by my Chevy trucks from Dellenbach!

Quick, concise, responsive while still being warm

Friendly, hot it done early.

My service rep was amazing and handled my situation very professionally!

Took my Chevrolet Colorado in for fluid flushes as it is nearing 100K miles. Requested serpentine belt and idler replacement.......preventative measure. While on the lift, the service technician noticed a steering control rod issue and I was informed. I agreed to have replaced. I'm very happy the issue was noticed when it was. Very pleased the Colorado is up and running well.

excellent and timely

Great quick and friendly service.

Michaela was super and so, so helpful. Very communicative and friendly. I was disappointed in the timeline for getting the job done. It appears that the brakes were done right away but then it just sat for several weeks before someone could get to the main work. Once they started on it, they had it done in a day. Also disappointed that there was a cap on the 15% coupon on a very large bill and that I was charged $230 for a ‘complimentary’ rental due to the very long time to complete the work. Was hoping that a long time customer would be afforded a little more of a break on a $9000 service bill.

Great service

Simple security connector replacement. Took less than 1 hour.

My oil change was much quicker than I was expecting which is always nice. I also had to get a new windshield wiper and they helped me get it on with no extra charge. They are always kind and make you feel like family.

Great service as always

everyting went smooth great job

Great group of people. Able always takes great care of me.

great job thank you

they did a very good service on my car

1st class service. Always very friendly and helpful

Very pleasant and fast service!

Always a pleasant experience.

Thanks for another great service.

My experience was great my check in guy was the best he kept me informed and they held to the time they told me to me that's important I been there before when they say 1hour and I'm still sitting there 2.5 hours later and when I asked they said oh your person went to lunch. And I guess nobody checked on his clients. Anyway this time was great

Very pleasant , informative, and a down to home type caring Attitude. No pressure and casual experience.

Friendly staff. Fast service

Eric Wendt was incredible in guiding me through all the steps, from the first time I test drived the car I was buying through all the paper work. I highly recommend this dealership

Cam and Piper made sure we had our best car for our needs. The whole experience was stress free and easy.

Excellence in customer service. Bryan went above and beyond to address all concerns. Clean facility. Very nice waiting area.

Not happy. Bought my used truck which after 3 days needed to go to shop for transmission issues. It took 2 weeks to get an appointment. After I took it in there were zero updates on my vehicle. Zero communication from them for 2 days. My truck still has the same issues as when I brought it in. Pretty sketchy.